At Zozick, we’re committed to delivering your beauty essentials quickly, safely, and with complete transparency. Here’s everything you need to know about our shipping process across Egypt.
Shipping Time
We work hard to make your experience seamless from checkout to delivery.
• Cairo & Giza: Delivered within 1–3 business days
• Alexandria & Major Cities: Delivered within 2–5 business days
• Upper Egypt & Remote Areas: Delivered within 3–7 business days
You’ll receive updates at every step, including a confirmation message once your order is shipped.
Shipping Fees
Shipping fees vary depending on your location and will be clearly displayed at checkout before you place your order.
We occasionally offer free shipping promotions—keep an eye on our homepage and social media channels.
Order Processing
All orders are processed within 24 hours on business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Partners
We only work with trusted delivery partners to ensure your products arrive in perfect condition.
Every package is securely wrapped to protect sensitive beauty items during transit.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking link or message from our delivery partner so you can follow your package until it reaches your door.
Failed Delivery Attempts
If the courier is unable to reach you, they will attempt delivery again.
If all attempts fail, the order will be returned to us, and we will contact you to reschedule delivery or issue a refund according to our policy.
Address Accuracy
To avoid delays, please make sure your address details are complete and accurate, including building number, apartment number, and active phone number.
Need Help?
Our customer support team is always ready to assist with any delivery questions or issues.
